The Secret Documents of BMC
This is the first of a series of post I plan to deliver on a monthly basis. I call them, “the Author Comments”. All of them will be my personal opinion regarding some aspects of the market, BMC,...
View ArticleFree BMC guides
Sometimes you can find an unexpected behavior from someone that makes you question about if is he really the person you thought. BMC can cause this effect on you sometimes. BMC is a company that...
View ArticleBMC Certifies you have paid
The “Author’s comments” of this month is about the BMC’s certifications for professionals. Does it worth the effort and the cost of obtaining those certifications? Is advisable for a company to require...
View ArticleFlash, HTML5 and BMC Remedy
In order to provide an enhanced graphical interface to ARS, BMC decided to use Flash technology with the mid-tier. In the past this seemed a good choice. But now many specialist agree in that flash is...
View ArticleWhat will be new on Remedy 7.7?
BMC, as a lot of other software developers, doesn’t publish the new features of future versions until they are released. But, sometimes some tips are shared with the community and some rumors arise....
View ArticleAbydos acquired by BMC
One of the bests Remedy’s third party developer, Abydos, has been recently acquired by BMC. Great news for ITSM customers, since it seems that the will receive Abydos application with their current...
View ArticleBMC support quality and cost
Recently a new discussion about BMC’s support was opened in ARSlist. It was about the quality of the support provided by BMC and the related cost. The conclusion of most of my colleagues is very...
View ArticleITSM suite 8.0.00 will release on September
A note from David J. Easter has revealed new details about the expected release date of BMC Remedy ITSM Suite 8.0.00 and the first service pack. The details were revealed at both BMC Communities and...
View ArticleIs Independent Remedy Development Dead?
Latest moves from BMC about training certifications and Action Request Systems show every sign of moving his highly customisable product to a highly configurable. In this new paradigm, the Remedy...
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